Frequently asked questions

Clear answers before you register.

Learn how FleetOS works, who it serves and how operator onboarding is handled.

Answers organized by task
Product and operator questions

The essential FleetOS concepts in one place.

Open each answer to understand the platform without technical language.

What is FleetOS?

FleetOS is a cloud mobility operating system connecting Fleet Office, Fleet Ride and DriverX around one trip record.

Who is FleetOS for?

Taxi offices, limousine and chauffeur companies, airport-transfer providers, tourism transport operators, corporate transport providers and other mobility businesses.

Does FleetOS replace the office brand?

No. FleetOS is operator-first: the office remains visible and controls its service, team and customer relationship.

How do riders use it?

Riders request transport, compare eligible offices, follow trip status and access payment and trip records through Fleet Ride.

How do drivers use it?

Drivers manage availability, accept assignments, navigate, update trip states, confirm payment and review earnings in DriverX.

How do I join?

Submit the official operator registration form. The FleetOS team reviews your office and prepares the right onboarding path.

Before onboarding

Three points to understand.

FleetOS onboarding is structured around the office and its actual operating model.

Registration is reviewed

Submitting a form does not automatically activate an office.

Setup is configured

Services, roles and operating rules are prepared for the office.

Training supports launch

Office users and drivers receive onboarding guidance.

Commercial questions

Understand plans, estimates and enterprise setup.

Pricing is transparent, while actual operating results depend on your office activity.

How is FleetOS priced?

FleetOS combines the selected monthly plan with the applicable trip commission and any additional-driver fees shown on the Pricing page.

Is the calculator a guarantee?

No. It is an estimate based on the values entered. Demand, fares, cancellations, driver availability and operating costs affect actual results.

What does Enterprise include?

Enterprise requirements are reviewed individually for larger fleets, custom permissions, integrations and rollout support.

Still have a question?

Contact FleetOS or submit your office profile.