Booking
Immediate, scheduled, partner and office-created demand.
FleetOS architecture
One trip record connects office, rider and driver.
FleetOS replaces disconnected booking, dispatch and support tools with one operational record that moves through every product surface.
The screens in this architecture show the exact state named on each card.
One trip recordBooking · assignment · payment · support
System layers
Simple interfaces above a structured operating model.
Each layer owns a defined part of the trip while sharing identity, status, money and support records.
Dispatch
Driver availability, assignment, arrival and trip status.
Finance
Fare, payment, commission, payout and wallet movement.
Safety
SOS, reports, support tickets and accountable actions.
Marketplace
Office discovery, service comparison and managed supply.
Reporting
Trip, revenue, cancellation, driver and service performance.
Lifecycle proof
The same record changes state—not ownership.
The rider selects an office, the driver accepts, the trip is monitored and payment closes the record.
Customer decisionDriver executionOffice accountability
Clear responsibility
Each product surface is designed for the person using it.
Fleet Office
Operators manage supply and performance.
Office teams control driver records, availability, operations and accountability.
Fleet Ride
Riders start with a simple service decision.
The customer sees the booking experience without the complexity of back-office operations.
DriverX
Drivers see the next required action.
Navigation and trip controls stay focused on execution, safety and status.
Financial accountabilityTrip fareRecorded against the completed booking. Payment methodCash or digital status remains visible. Office and driver movementCommission, payout and wallet entries can be reviewed.
Every trip leaves a traceable money record.
FleetOS connects the customer receipt, driver completion and office wallet so operations and finance can review the same result.
Control without complexity
The platform stays understandable as operations grow.
One identity model
Office, employee, driver, customer and partner actions remain attributable.
One status model
Booking and trip states mean the same thing across every interface.
One financial model
Fares, payments, commissions, payouts and wallets remain connected.
One support trail
Tickets and incidents are linked to the relevant account and trip.
Explore the complete FleetOS operating model.
See how the platform becomes office software, rider access, driver workflow and managed marketplace infrastructure.