Safety and Support

Safety tools connected across rider, driver and office workflows.

FleetOS treats safety as an operational process: accessible controls, traceable events and an office support path—not a decorative promise.

RiderDriverOffice
In the trip

Safety controls where they are needed.

Riders and drivers receive role-specific controls while the trip is active.

Rider safety center
Rider safety centerAccess trip sharing, emergency guidance and support from the active journey.
Driver SOS and incident support
Driver SOS and incident supportGive the driver a direct emergency and reporting path during work.
Office response

Escalations become operational records.

The office can receive, review and follow support cases with the trip context attached.

Safety and support tickets
Safety and support ticketsReview open incidents and their operational status.
Trip context for response
Trip context for responseConnect the issue to the active order and responsible participants.
Post-trip evidence
Post-trip evidenceKeep the completed-trip record available for support and follow-up.
PreventClear controls
RespondOperational escalation
ReviewTraceable evidence

Build safer, more accountable operations.