TAXI OFFICE OPERATIONS

Turn every call and app request into a controlled dispatch queue.

FleetOS gives taxi offices one operating view for new requests, driver availability, assignment and trip closure—without losing the office brand.

See the dispatch desk as it really works.

Real-time operating loop

01Customer request
02Dispatcher decision
03Driver acceptance
04Live trip control
PRODUCT PROOF

See the dispatch desk as it really works.

The office receives a live queue, checks available drivers and assigns the right trip while the rider follows the request in Fleet Ride.

Live dispatch queue

Live dispatch queue

Pending and active requests are visible in one operational view.

Driver availability

Driver availability

The dispatcher sees who is online, assigned or unavailable.

Driver receives the job

Driver receives the job

DriverX presents the fare, pickup and destination before acceptance.

Rider request is being matched

Rider request is being matched

Fleet Ride keeps the customer informed while the office assigns a driver.

OPERATIONAL VALUE

What changes in day-to-day operations?

One queue, fewer missed calls

Phone, web and app demand enters the same controlled workflow.

Office-led assignment

The transport office keeps control over service quality and driver selection.

Traceable closure

Every completed, cancelled or reassigned trip leaves an operational record.

WORKFLOW

A clear path from request to closure.

Every step has an owner, a status and a record that can be reviewed.

  1. 01Request enters the office queue
  2. 02Dispatcher checks driver availability
  3. 03Driver accepts in DriverX
  4. 04Office monitors progress
  5. 05Trip closes with payment and history

Modernize your taxi dispatch desk.

Register your office to discuss setup and pilot onboarding.

Register for early access